Privacy

10jil Privacy Policy

Your privacy matters at 10jil. This Privacy Policy explains what personal information we collect from Filipino players, how we use it, and the steps we take to keep it secure. Please read it alongside our Terms and Conditions before using the platform.

Last updated: June 2026

How 10jil Approaches Data Privacy

Six principles that guide how we handle your personal information.

We Collect Only What We Need

10jil only requests personal data that is genuinely necessary to operate your account, process transactions in PHP, verify your identity, and comply with applicable requirements. We do not collect data for its own sake.

Your Data Is Encrypted in Transit

All communication between your device and the 10jil platform is protected by SSL/TLS encryption. This applies to your login session, account management, and every PHP transaction you make on the platform.

We Do Not Sell Your Data

10jil does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used to operate your 10jil account and improve our services — nothing more.

Philippines-Focused Data Handling

10jil serves players in the Philippines only. Personal data is handled with the Philippines market in mind, including how we interact with local payment channels and how we approach KYC for Philippine accounts.

You Have Rights Over Your Data

As a 10jil player, you can request access to the personal data we hold about you, ask for corrections, or request deletion subject to our legal retention obligations. Contact our support team to exercise these rights.

This Policy May Be Updated

We may revise this Privacy Policy when our practices change or when applicable requirements are updated. We will communicate material changes through your registered account contact details before they take effect.

This Privacy Policy applies to all players who access or use the 10jil website and platform. By creating an account or using any service on this site, you acknowledge that you have read and understood how your personal data is handled as described here.

1 Introduction

10jil operates the online gaming platform accessible at 10jil.org exclusively for players in the Philippines. As the operator of this platform, we act as the data controller for the personal information you provide when you register, deposit, play, or otherwise interact with any part of our service.

This Privacy Policy describes what personal data we collect, the purposes for which it is used, how it is stored and protected, and the rights you have over your information. We encourage you to read this document in full. If you have questions not addressed here, please contact our support team using the details in Section 12.

2 Personal Data We Collect

The categories of personal data 10jil may collect from you include:

Category Examples Purpose
Identity Data Full name, date of birth, government-issued ID details Account registration and KYC verification
Contact Data Email address, Philippine mobile number Account authentication, OTP, communications
Financial Data Bank account details, e-wallet identifiers, transaction amounts in PHP Processing deposits and withdrawals
Usage Data Game history, session durations, bet activity, login timestamps Platform operation, responsible gaming monitoring, VIP tracking
Technical Data IP address, device type, browser type, operating system Security, fraud prevention, platform compatibility
Communications Data Support enquiries, chat records, feedback submitted Customer service, dispute resolution

3 How We Collect Your Data

10jil collects personal data through the following means:

  • Direct interactions — information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or updating your account profile.
  • Automated technologies — data collected automatically when you use the platform, including via cookies, server logs, and similar tracking tools that record your device, browser, IP address, and interaction patterns.
  • Third-party payment processors — when you make a PHP deposit or withdrawal through a local bank transfer or e-wallet channel, the payment processor may share relevant transaction data with us to confirm your payment and update your account balance.
  • Identity verification providers — where we use a third-party service to assist with KYC, that provider may return verification results and associated data to us as part of the identity check process.

4 How We Use Your Personal Data

10jil uses your personal data for the following purposes:

  • To create and manage your player account
  • To verify your identity before processing your first withdrawal (KYC)
  • To process PHP deposits and withdrawals through your chosen local payment channel
  • To operate, personalise, and improve the platform and game lobby
  • To administer the VIP programme and track tier progression across game categories
  • To detect and prevent fraud, cheating, money laundering, and other prohibited conduct
  • To monitor responsible gaming and enforce the 21+ age requirement
  • To respond to your support enquiries and resolve disputes
  • To send account-related communications such as transaction confirmations, security alerts, and policy updates
  • To comply with applicable legal and regulatory obligations
10jil does not use your personal data for automated decision-making that produces legal effects on you, except where required by fraud detection or legal compliance processes — in which case you have the right to request human review.

5 Sharing Your Personal Data

10jil does not sell your personal information to third parties. We may share your data with the following categories of recipients only where necessary and for specified purposes:

  • Payment processors — to facilitate PHP deposits and withdrawals via Philippine local bank transfer and e-wallet channels.
  • Identity verification providers — to complete KYC checks required before your first withdrawal.
  • Game software providers — game studios whose titles appear in the 10jil lobby may receive technical session data necessary to operate the games you play. They do not receive your full personal profile.
  • Security and fraud prevention services — to protect the platform and all players from prohibited conduct.
  • Legal and regulatory authorities — where we are required by applicable law, court order, or regulatory obligation to disclose information.

All third parties who receive your data are required to handle it securely and to use it only for the purpose for which it was shared.

6 Data Security

10jil implements technical and organisational security measures to protect your personal data against unauthorised access, loss, or misuse. These include:

  • SSL/TLS encryption for all data transmitted between your device and the platform
  • OTP (one-time password) verification for account login and sensitive account actions
  • Restricted internal access to personal data on a need-to-know basis
  • Regular security reviews and monitoring of platform infrastructure

While 10jil takes reasonable precautions, no online platform can guarantee absolute security. You also play a role in keeping your account safe — please use a strong, unique password for your 10jil account and never share your login credentials or OTP codes with anyone.

7 Data Retention

10jil retains your personal data for as long as your account remains active and for a reasonable period thereafter, as required to fulfil the purposes described in this policy and to comply with applicable legal obligations.

Transaction records and KYC documentation are typically retained for a minimum period following account closure in accordance with financial record-keeping requirements. Once the applicable retention period has expired, your data is securely deleted or anonymised.

If you request account closure, we will process your request and handle the retention of any remaining data in accordance with our legal obligations. We will inform you of any data we are required to retain beyond your closure request and the reason for doing so.

8 Your Rights Over Your Personal Data

As a 10jil player, you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, contact us at the details in Section 12.

Right to Access

You can request a copy of the personal data 10jil holds about you and information about how it is being used.

Right to Correction

If any personal data we hold is inaccurate or incomplete, you can request that it be corrected or updated.

Right to Deletion

You may request deletion of your personal data, subject to any legal retention obligations that require us to keep certain records.

Right to Object

You have the right to object to certain uses of your data, including where processing is based on our legitimate interests rather than your consent.

Right to Data Portability

Where technically feasible and applicable, you may request a structured copy of your data in a commonly used, machine-readable format.

9 Cookies and Tracking Technologies

10jil uses cookies and similar technologies to operate the platform, authenticate your session, remember your preferences, and gather usage analytics that help us improve the platform experience.

The types of cookies we use include:

  • Essential cookies — required for the platform to function, including session management and login authentication. These cannot be disabled without affecting platform functionality.
  • Analytics cookies — used to understand how players interact with different parts of the platform, which helps us identify improvements.
  • Preference cookies — used to remember settings such as your game lobby filter selections or interface preferences.

Most browsers allow you to manage cookie settings, including blocking or deleting cookies. Note that disabling essential cookies will affect your ability to log in and use core platform features.

10 Minors

10jil is strictly for persons aged 21 years and above. We do not knowingly collect personal data from anyone under 21. If we discover that personal data has been submitted by an underage individual, we will close the account and delete the associated data as promptly as possible.

If you believe a minor has created an account on 10jil, please contact us immediately at the details provided in Section 12 so we can investigate and take appropriate action.

11 Changes to This Privacy Policy

10jil may update this Privacy Policy from time to time as our practices evolve or as applicable requirements change. Where changes are material, we will notify registered players via their account's registered contact information or through a notice displayed on the platform before the changes take effect.

The date shown at the top of this page reflects when the policy was last updated. Continued use of the 10jil platform after any update constitutes acceptance of the revised Privacy Policy. If you disagree with any changes, please stop using the platform and contact us to discuss your account.

12 Contact Us

If you have questions about this Privacy Policy, want to exercise any of your data rights, or need to report a concern about how your personal information is being handled, please contact the 10jil support team:

We aim to respond to all data-related enquiries within a reasonable timeframe. For general platform questions, you can also visit our FAQ or our About Us page.

Your Data Is Safe — Start Playing at 10jil Today

We handle your personal information responsibly so you can focus on enjoying the game. Register your free 10jil account, deposit in PHP, and access the full game lobby — slots, live casino, fish games, and bingo.

21+ only. Online gaming involves financial risk. Please play responsibly.